Questions & Answers: Frequently Asked Questions about SteinKunstWerk

Frequently Asked Questions (FAQ) – Stone.Art.Work

Welcome to the Stein.Kunst.Werk FAQs page! Here we answer the most frequently asked questions about our products, orders, and service. If you have any further questions, please don't hesitate to contact us.

1. What is Stone.Art.Work?
Stein.Kunst.Werk is an online shop specializing in unique, handcrafted works of art. Our products include sculptures, decorative objects, and much more that will add a special touch to your home.

2. How can I place an order?
To place an order, simply visit our website, select the products you want, and add them to your shopping cart. Then follow the checkout instructions to complete your order.

3. Which payment methods do you accept?
We accept various payment methods, including credit cards (Visa, MasterCard), PayPal and other common payment options.

4. How long does shipping take?
Delivery times vary depending on location and product availability. Shipping within Germany typically takes 3-5 business days. International orders may take longer.

5. Can I return or exchange my order?
Yes, we offer a return guarantee for unused and undamaged items within 14 days of receiving your order. Please contact our customer service for further information on the return process.

6. Do you offer gift vouchers?
Yes! We offer gift certificates in various amounts. These are ideal for any occasion and allow the recipient to choose the perfect piece of art.

Thank you for your interest in Stein.Kunst.Werk ! We look forward to helping you choose your next work of art!